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World Class Hosting

All shopServer solutions are hosted by DIR A/S.

DIR A/S is a leading Danish application service provider with 1,000+ customers and is one of the fastest growing hosting centres in Denmark, specialising in
business critical applications.

Certified IBM Prime xSP Hosting Partner
Besides being a Microsoft Certified partner, DIR A/S is the only Certified IBM Prime xSP Hosting Partner in Denmark.
To obtain the certification IBM's team of hosting professionals
has been through every fine detail of their complete hosting set-up.

High availability via fibre optic and radio link

DIR A/S provides upwards of 99.9% uptime on all hosting services. In order to make this possible, DIR A/S has invested in redundant optic fibre connections of 2 x 155 mega bits per second, combined with radio link connections with the capacity of 622 mega bits per second. Both lines are running simultaneously, so if the fibre optic fails the radio link takes over immediately, securing high level of availability.

Remote Back-up
The back-up is operated by DM Safe witch is the leading back-up company in Denmark backing up data for a number of large banks and governmental institutions.

Service second to none
The primary reason for DIR A/S' high growth and retention rate is the service they provide. Compared to their direct competitors in the market it is always possible to get through to their friendly and highly experienced service people. Furthermore they are committed to answer any service request received by mail or fax within two working hours and this promise they keep!

Additional benefits
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  • Only IBM hardware is used and all servers are always running with the latest releases of server software and security patches.
  • DIR A/S has installed a 24 hour UPS to ensure applications continue to run even if adverse power fluctuations should occur. It is worth noting that the Danish national power grid is very stable. The worst case in the last year was a two-hour outage.
  • DIR personnel are highly skilled professionals certified for all hosting technologies.
  • All employees must have a spotless criminal record.